Contact Exceptional Edges, LLC — Get in Touch for Sharpening Services
We’re here to help you keep your tools in peak condition. Exceptional Edges offers clear communication, dependable timelines, and professional service options including in-shop, mobile, and mail-in. Reach out by phone, email to get started.
Send Us a Message
Email: Exceptionaledges@gmail.com — or use the contact form below.
Contact Us
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Why Contacting Us Matters
Prompt, clear communication ensures your tools get the right treatment and minimal disruption to your workflow. Early contact helps us advise the best service type (mobile, mail-in, or drop-off), provide estimates, and schedule around your business needs. We prioritize transparent recommendations and explain any work required before proceeding with repairs.
Ways to Reach Us
Phone or Text (Primary): (970) 988-7942 — fastest way to schedule service, ask for estimates, or arrange mobile visits.
Email: exceptionaledges@gmail.com
Mailing Address (for returns and mail-in clients):Call or text for instruction 970-988-7942
What to Include When Contacting
To help us assist promptly, please include:
Your name, phone number, and preferred contact method.
Tool description: shear/knife type, brand, any visible damage.
Preferred service option: drop-off, mobile, or mail-in.
Urgency: normal turnaround, rush preference, or scheduled group service.We will our best to accommodate depending on prior commitments.
For mail-in: confirm shipping carrier, declared value for insurance, and package contents.
What Happens After You Contact Us
Service and communication
We perform sharpening and updates as necessary, contacting you if additional issues are found.
Return/collection
Tools are returned via your chosen method—pick-up, mobile return, or tracked shipping.
Service Hours and Location Details
Serving Northern Colorado and surrounding areas. Contact to confirm current schedules and mobile availability.
Mail & Drop-off Address:
Call or text for our location in Fort Collins, CO. 970-988-7942
Phone Hours:
Please call (970) 988-7942 for the most current scheduling information and operational hours. We respond promptly to phone inquiries and arrange service times that work for your business schedule.
Business Hours:
Monday–Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Preparing Tools for Drop-Off or Mail-In
Clean tools to the extent possible without soaking or exposing pivot areas to moisture.
Package securely if mailing—use protective sheaths, wrap blades, and cushion the box.
Include a service form or note with contact information and requested service details.
Commercial Accounts and Recurring Service
We work with salons, barbershops to set up regular maintenance schedules. Recurring service plans can be arranged with predictable intervals and consolidated billing for convenience.
Frequently Asked Questions
What are your turnaround times?
Turnarounds vary by service: in-shop shear sharpening often completes in 3–7 business days; mail-in turnaround typically 5–7 business days after receipt; mobile visits scheduled per availability. Call (970) 988-7942 to confirm current timing.
How are shipping costs handled?
Customers are responsible for shipping to our facility; we return tools using tracked shipping. Insurance for high-value items is recommended.
What if I need a rush repair?
Rush and emergency services are considered case-by-case. Contact us immediately by phone to discuss availability.
Contact
We look forward to restoring your blades and becoming a reliable partner in preserving the performance, safety, and longevity of your professional tools.
